THE phonics Centre
Privacy Policy
Effective Date: October 2024
1. Introduction
At The Phonics Centre, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or use our online tutoring servi
2. Data Controller
The Phonics Centre is the data controller for the personal information we collect. You can contact us at:
Email: thephonicscentre@gmail.com
3. Information We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number, and postal address.
Child's Information: Name, age, and educational needs of your child.
Payment Information: Billing address and payment details when processing payments.
Usage Data: Information about how you use our website and services.
4. Legal Basis for Processing Personal Data
We process personal data based on the following legal grounds:
Consent: We obtain your consent to process personal data when required.
Contractual Necessity: We process personal data as necessary for the performance of our tutoring services.
Legal Obligation: We may process personal data to comply with applicable laws and regulations.
Legitimate Interests: We may process personal data to pursue our legitimate interests, provided that your interests do not override those interests.
5. How We Use Your Information
We use your personal data for the following purposes:
To provide and manage our tutoring services.
To communicate with you, including responding to inquiries and providing updates.
To process payments and manage billing.
To improve our website and services based on user feedback and usage data.
To comply with legal obligations and protect our rights.
6. Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:
Service Providers: We may share data with third-party service providers who assist us in delivering our services, such as payment processors and communication tools. These providers are bound by confidentiality obligations.
Legal Compliance: We may disclose personal data if required to do so by law or in response to valid requests by public authorities.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided above.
9. Security of Your Personal Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: thephonicscentre@gmail.com